Common queries answered

Frequently asked Questions

Generally you should receive your order within 1 to 3 days, depending on how remote your location is. Please see the Shipping Rates & Times page for more.

Our policy is 30 days on all new items with exceptions, and 90 days on all renewed products.

Unfortunately at this time, We cannot change the shipping address on orders after submission.  We are working to make this feature available.

You will receive a confirmation email of your order, and your shipping information including up to date tracking information.  

Please feel free to fill out the form to the right for fast and direct service!

Please use the form to the right to contact us.  

We mainly ship within Canada, United States, United Kingdom, and Australia. Please consult the shipping rates and times page for specific information, or contact us!

Your items may or may not come in one or more boxes, depending on order size and product size.  Tracking numbers will be issued for all packages in a specific order.

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